Cruise Shipping Asia-Pacific Travel Agent Training

Cruise Shipping Asia-Pacific, in partnership with CLIA Australia, will be hosting a comprehensive education program during the show to help agents better understand the value and revenue potential of the global cruise market.

For over 30 years, CLIA has provided travel agents the tools necessary to help them achieve their full cruise sales potential.

This training is free to participate and an excellent way to help grow your business!  You must be registered to attend Cruise Shipping Asia-Pacific in order to participate in the training.

Details are as follows:

Wednesday October 9

Session 1: 9.00 – 12.00
Cruising the 21st Century

Session 2: 14.00 – 17:00
Cruise Sales & Service

This module looks at the modern day cruise experience. It covers the attraction of cruising in its current format to the changing demographics now taking cruises, and includes trends, definitions, and current developments and partnerships occurring in the industry.


This comprehensive module dissects the sales process and how to apply proven patterns of consultation into selling cruise holidays. It also addresses sound customer service practice and tips on how you can take your cruise business to the next level.  


17:00 - 17:30 Cruising Copenhagen
Educational seminar on the added benefits of offering your cruise clients a pre- or post-cruise stay in the exquisite the Danish capital.

Guest Speaker: Bo Larsen, Director, Cruise Copenhagen

Thursday October 10 

Session 1: 9.00 – 12.00

Cruising Europe

Guest speaker: Stavros Hatzakos President, MedCruise, and General Manager, Piraeus Port Authority S.A.

Session 2: 14:00 - 17:00

 Cruise Groups 

This visually stunning presentation has been the highest rated training module delivered by CLIA Australia. A comprehensive look at cruising in the European region. Learn where ships dock, how to get into city centres, what and where the attractions are, as well as tips to give your clients. You will leave with a greater understanding of how to ‘sell' European ports when dealing with current and potential clients.


This module is designed to give you a better understanding on how to increase your business by attracting group travel to cruising. Tips and a comprehensive plan of attack are provided, as well as innovative ways to stand out from the competition. Having a successful groups business is a powerful way to grow your cruise sales.


Applications for Travel Agent Training is now closed.  You are still welcome to register to attend Cruise Shipping Asia-Pacific and should space become available on site, please ask Show Management to attend the training.

Please click here to register for Cruise Shipping Asia-Pacific.