2015 Conference

Programming for 2015 conference is underway and will be available shortly.  In the meantime, please review the 2014 program below to get an idea of the breadth of the conference and know the 2015 program will be even more valuable and based on your feedback and recommendations.  Keep checking back for updates.

Cruise Shipping Miami 2014 Conference Program

Cruise Shipping Miami 2014 proudly introduced a newly revamped conference program, based on previous attendee feedback. Developed by Seatrade Communications, the new conference session lineup featured four thematic streams, each offering valuable, forward thinking content critical for the cruise industry. Streams included Ships and Ship OperationsThe Global Geography of Cruise TourismMarket Segmentsand Cruise Product Development

Click here to see the 2014 Conference Presentations.

For more details, please see agenda below.  Details and speaker information for the 2015 Conference Program are to come shortly.  Please keep checking back for updates.

Monday, March 10, 2014

World Cruise Tourism Summit Workshops

Round-table sessions with industry experts leading a highly focused discussion on current topics with strong opportunity for audience participation.

9:30am - 11:30am How Can Destinations and Ports Maximise the Benefit of Cruise Tourism?
Moderator:
Michael Ronan,
VP, Government Relations, Caribbean, Latin America, Asia, RCCL, & Vice Chairman, FCCAs Operations Committee
Participants:
Michael Greve President & Founder, Global Destinations Development, LLC 
Ki-tack Lim President, Busan Port Authority
Mark Mingo CEO, St Maarten Harbour Group of Companies
Nadine Palatz Marketing Manager, Hamburg Cruise Center & Manager, Atlantic Alliance
Peter Wild Managing Director, G.P. Wild (International) Limited
1:00pm - 3:00pm Cruise Geography/Itinerary Development
Moderator:
Chris Hayman
 Chairman, Seatrade Communications Limited
Participants:
Luis de Carvalho Managing Partner, BA Europe
Hamad M. Bin Mejren Executive Director of Business Tourism, Department of Tourism & Commerce Marketing, Dubai (DTCM) 
Simon Douwes Director, Deployment and Itinerary Planning, Holland America Line
Christina Siaw CEO, Singapore Cruise Centre Pte Limited

Tuesday, March 11, 2014
9:30am - 11:30am The State of the Global Cruise Industry
Sponsored by Hong Kong Tourism Board
Moderator: 
Katty Kay Anchor for BBC World News America
Featuring: Christine Duffy President and CEO, CLIA
Panel:
Arnold Donald CEO, Carnival Corporation and plc.
Richard Fain Chairman and CEO, Royal Caribbean Cruises Ltd.
Kevin Sheehan CEO, Norwegian Cruise Lines
Pierfrancesco Vago Executive Chairman, MSC Cruises

3:00pm - 4:30pm

(concurrent)

Ships and Ship Operations

Safety and Security
This session will detail the global cruise industry's ongoing efforts to improve shipboard safety and security, including the sharing of best practices. The panelists will review and discuss how cruise lines, maritime authorities, service providers and suppliers are working on continuously enhancing safety standards and other measures to protect guests and crewmembers.

Moderator:
Bud Darr SVP, Technical and Regulatory Affairs, CLIA

Participants:
VDAM (Ret) William Burke EVP, Chief Maritime Officer, Carnival Corp. & Plc
Alessandro Maccari Corporate Research & Innovation Manager, Fincantieri SpA
RDML Joseph A. Servidio Assistant Commandant for Prevention Policy, United States Coast Guard
Dracos Vassalos Professor of Maritime Safety/Director of the Ship Research Centre, University of Strathclyde / Chairman, Safety at Sea

The Global Geography of Cruise Tourism

The State of the Industry: The Americas
An informed view of the cruise industry across the whole of the Americas including the North American, Latin American and Caribbean markets in 2014 and beyond. Under discussion will be how the Caribbean market will develop in the coming years and the impact of new port developments in the region. In addition the panel will touch on the impact of high costs and other operating challenges in South America. Is the bloom off the rose? Trends in sourcing customers across the Americas and the variety of product currently in the market and the outlook for product development in the coming years.

Moderator:
Anne Kalosh U.S. Editor, Seatrade Cruise Review & Seatrade-Insider.com

Participants:
Adam Goldstein President & CEO, Royal Caribbean International
Richard Sasso President & CEO, MSC Cruises (USA), Inc
Jan Swartz President, Princess Cruises
Terry Thornton SVP, Itinerary Development & Revenue Planning, Carnival Cruise Lines

Market Segments

Family Cruising
For the first time at CSM, the spotlight will fall on the market for family cruising. What is the size and scope of this market and how is it likely to develop in the future? This session will look at how some cruise lines are engaging with this multigenerational sector, and what new features they are introducing to make their products more family friendly, including entertainment, onboard attractions, dining options and cabin design. Where in the world is the appeal for family cruise products strongest and how should this demand be addressed?

Moderator:
Scott Koepf Vice President Sales, Avoya Travel

Participants:
Jim Berra SVP & Chief Marketing Officer, Carnival Cruise Lines
Dennis Campbell President, Ambassatours Gray Line
Jim Urry VP, Entertainment & Port Adventures, Disney Cruise Line

Cruise Product Development 
Track Sponsored by  MCP


Marketing & Sales/Distribution
Social media and mobile technology are deeply integrated into digital marketing techniques. A look at the latest developments and strategies. Sales and marketing approaches in a global marketplace and the changing distribution network; as well as the lines' interaction with the sales and distribution channels to tap new and repeat customers. Innovative ways to drill down to specific markets and the use of strategic marketing partnerships.

Moderator:
Lin Humphrey Ph.D. Candidate & Marketing Lecturer, Texas Tech University

Participants:
Gordon Ho SVP Global Marketing, Princess Cruises
Ken Muskat SVP, Sales & Marketing, MSC Cruises (USA), Inc
Carol Schuster SVP Marketing, Royal Caribbean International
Andy Stuart EVP, Global Sales & Passenger Services, Norwegian Cruise Line

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Wednesday, March 12, 2014

9:30am - 11:00am

(concurrent)

Ships and Ship Operations

Newbuilding Outlook
Whilst the orderbook continues to be dominated by European builders, there is increasing level of activity and interest from Asian yards in this sector. What does the long-term future hold for Europe's established cruise shipyards and suppliers and what role will Asia play in the market? Have vessels reached optimum size in their various segments?

Moderator:
Eero Mäkinen Managing Owner, Emmanoa Oy Limited

Participants:
Markus Aarnio
 Senior Vice President, Foreship Limited
Kevin Douglas VP, Technical Projects, Newbuilding, Royal Caribbean Cruises Limited
Olli Jantunen Head of Naval Architecture, STX Finland Oy
Greg Walton Vice President, RTKL Associates Inc
Jean-Bernard Raoust President, Barry Rogliano Salles

The Global Geography of Cruise Tourism

The State of the Industry: Asia & Australasia
As the cruise industry expands its commitment to Asia, the shape of the engagement is beginning to emerge, sometimes in unexpected ways. How will the cruise geography of Asia be mapped over the next five years, in terms of deployment, itineraries and destinations?  And where will the new generation of Asian cruisers be found and what kinds of product will they demand?  What lies behind the remarkable success story of cruising in Australia, and how has it achieved one of the highest penetration levels for cruise sales in the world? 

Moderator:
Chris Hayman Chairman, Seatrade Communications Limited

Participants:
Adam Goldstein President & CEO, Royal Caribbean International
Tammy Marshall SVP, P&O Cruises & Commercial Shared Services, Carnival Australia
Jan Swartz President, Princess Cruises

Market Segments

Upscale Cruise
This session will consider the opportunities and challenges in the luxury cruise market. What are the characteristics of true luxury at sea, and are they changing? The importance of connectivity to the upscale cruise guest. Exclusivity in the selection of destinations and shore programmes. The concept of all-inclusivity at sea. Service standards and the challenge of recruiting and retaining top quality crew. Catering to the tastes of new consumers in the emerging markets of Asia, the Middle East and South America.

Moderator:
Christopher P. Ramey President, Affluent Insights, The Luxury Marketing Council Florida and The Home Trust

Participants:
Edie Rodriguez President & COO, Crystal Cruises
Robert W. Lepisto President, SeaDream Yacht Club
Richard D. Meadows President, Seabourn
Diane Moore President, Paul Gauguin Cruises
Larry Pimentel President & CEO, Azamara Club Cruises

Cruise Product Development 
Track Sponsored by  MCP

New Directions in Onboard Entertainment
The constantly evolving world of onboard entertainment and activities programming comes into the spotlight in this session. A look at latest developments at sea, what's trending, what's fading and what's coming in the future? Adapting relevant entertainment options for the widening market and the role of mobile technology in onboard activities such as gaming. How do smaller and niche operators deliver content rich programmes focusing on new trends in enrichment speaking programmes.

Moderator:
Tony Peisley Director, A.R. Peisley International (Cruise Analysts), & Author of the 2014 Seatrade research report "End of the Beginning for Cruising"

Participants:
Laura Flager Outreach Executive, Compass Speakers and Entertainment Inc
Mark Tamis SVP Guest Operations, Carnival Cruise Lines
Jim Urry VP, Entertainment & Port Adventures, Disney Cruise Line
Nick Weir VP Entertainment, Royal Caribbean International

10:00am - 12:00pm

U.S. Coast Guard Forum 

Presented by the U.S. Coast Guard Cruise Ship National Center of Expertise

Speakers: 
Bradley Clare U S Coast Guard Commander
Eric Allen U S Coast Guard Lieutenant Commander
Michael Metz U S Coast Guard Lieutenant 
Mr. Brad Schoenwald US Coast Guard Cruise Ship National Center of Expertise
Mr. Scott Elphison US Coast Guard Cruise Ship National Center of Expertise
Mr. Jason Yets US Coast Guard Cruise Ship National Center of Expertise
Mr. Pat Hood US Coast Guard Cruise Ship National Center of Expertise
Mr. Paul Culver US Coast Guard 7th Coast Guard District
Mr. Michael Henderson Navigation Manager, NOAA 

3:00pm - 4:30pm

(concurrent)

Ships and Ship Operations
Cruising's Green Agenda
Soaring fuel costs and ever-increasing regulatory burdens are imposing new pressures on cruise ship operators. The vast strides that have been made in raising ship efficiency are spawning a new generation of vessels while those operators with existing tonnage are modifying ships' engines, fitting new propellers, adopting new voyage planning and performance monitoring technologies and investing in the latest generation of marine coatings. This session will review and discuss how cruise lines, builders and suppliers are responding to the opportunities and challenges of the Green Agenda both today and in the future.

Moderator:
Bud Darr
 SVP, Technical and Regulatory Affairs, CLIA

Participants:
Fred Danska
 Director, Cruise Business, Wärtsilä
Tom Degerman SVP Sales & Marketing, STX Finland Oy
Joseph W. Mujwit Director, Environmental Compliance and Injury Prevention, Royal Caribbean Cruises Limited
Jon Stewart President, International Maritime Technology Consultants, Inc

The Global Geography of Cruise Tourism
The State of the Industry: Europe
With Europe confirming its position as a major source market for the cruise industry, the varied nature and potential of the different national markets, the UK, Germany, Italy, Spain, France etc are coming more into focus. As the cruise industry expands its presence in these important markets, this session will consider how the uneven economic conditions across Europe and other factors may affect the pattern of growth in the short term. Europe as a destination continues to prosper, but how can it reach out to consumers in the emerging market places of Asia and South America?
 Moderator:
Chris Hayman Chairman, Seatrade Communications Limited

Participants:
Robert Ashdown Secretary-General, CLIA Europe
Michael Bayley President & CEO, Celebrity Cruises
David Dingle CEO, Carnival UK
Pierfrancesco Vago Executive Chairman, MSC Cruises & Chairman, CLIA Europe
Richard Vogel CEO, TUI Cruises GmbH

Market Segments

Expedition Cruising
This segment of the cruise market embraces a wider variety of offerings than any other, in terms of hardware, destinations, activities, onboard experience and source market. As the appetite for eco-tourism and adventure travel increases, particularly in North America and Europe, this diversity is bound to continue to expand. What then are the opportunities for further development and what are the constraints? Can expedition cruise lines achieve a satisfactory ROI?

Moderator:
Roberto Giorgi President, V.Ships Leisure SAM

Participants:
Sarina Bratton Chairman Australasia, Compagnie du Ponant
Hugo T. Modderman General Manager, Dolfinance
George N. Papagapitos President & Founder, Travel Dynamics International

Cruise Product Development 
Track Sponsored by  MCP

Onboard Revenue Generation
Technology and communications as a way to drive onboard sales is a vibrant and fast moving part of the onboard revenue generating scene. How is the internet onboard being used for passengers to use their own devices to learn about and buy products? At the same time, new technology is speeding internet and lines are widening bandwidth to improve access at sea. What are the challenges and opportunities? How are lines reinventing the sale of traditional revenue generators such as f&b, shorex, shopping and photography.

Moderator:
Adam Snitzer Principal, Peak Revenue Performance, Inc

Participants:
Tony Heuer President, Fidelio Cruise Software GmbH
Brent Horwitz SVP & General Manager, Cruise Services, MTN
Roberta Jacoby President, Jacoby Advisors

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Thursday, March 13, 2014

9:30am - 11:00am

(concurrent)

Ships and Ship Operations

Refurbishment
The annual value of the cruise ship refurbishment sector is moving closer and closer to that of the newbuild market as lines continue the trend of major makeovers every three to five years in a ship's life cycle. Revitalisations are becoming more daring, more complex and quicker. A look at cruise line, shipyard and suppliers' strategies in this booming sector.

Moderator:
Maxine Krajniak VP Global Cruise, UTi

Participants:
Christian F. Compton
 Senior Director, Corporate Ship Refit, Carnival Corp & Plc
Kelly Gonzalez VP, Architectural Design, Newbuilding & Fleet Design, Royal Caribbean Cruises Limited
Päivi Haikkola Head of R&D, Deltamarin Limited
Rüdiger Pallentin Managing Director, Lloydwerft Bremerhaven GmbH

The Global Geography of Cruise Tourism

The Interface with the Port and the Role of the Ship Agent
As the globalisation of the industry continues to extend its reach to new destinations in new geographies, this session will look at the critical interface between ship and port, and consider the issues which most impact upon it, including berth allocation, fee structures and port dues, navigational priorities, security in port, immigration, bunkering etc. What are the cruise lines looking for their port agent? 

Moderator:
Tony Peisley Director, A.R. Peisley International (Cruise Analysts), & Author of the 2014 Seatrade research report "End of the Beginning for Cruising" 

Participants:
Elisabetta de Nardo Port Operations & Development Director, Costa Crociere & Iberocruceros
Giulio Schenone Chairman, Medov Srl
Tom Spina Director, Port Finance & Analysis, Norwegian Cruise Line
Fred Wong Seaport Operations Manager, PortMiami

Market Segments

Itineraries & Shorex
The importance of shorex programmes to the cruise product cannot be overstated, both for what they contribute to the cruise experience and as a generator of revenue for the cruise lines and their destinations. So adding a new dimension to existing excursion offerings, whether through investment or by creative thinking, motivates guests and enhances profitability. This session will look at some of the best new ideas in shorex programming and fulfilment and consider the challenge of independent tours.

Moderator: 
Chris Hayman Chairman, Seatrade Communications Limited

Participants:
Delma de Andrade Coordinator General, Products Development, Embratur
Ross Henderson VP, Onboard Revenue, Norwegian Cruise Line
Steve Hites President, Skagway Street Car Company & St. Kitts Scenic Railway Limited
Giora Israel SVP, Global Port & Destination Development Group, Carnival Corporation & Plc

Cruise Product Development 
Track Sponsored by  MCP

Sea and Air
This session will review the relationship between the cruise industry and the airlines and latest trends in Air/Sea strategies. Panellists will also discuss the cruise lines offer of choice of carriers and advance seat booking at competitive rates, the impact of low cost carriers and online airfares, the importance of airlift in destination growth and the practicalities of port-to-air baggage transfers.

Moderator:
Carolyn A Cauceglia VP, Strategic Sales & Account Management, Amadeus North America

Participants:
Jaume Adrover
Director General, GPA, Airport Management and Promotion
Mike McFadden President, MAC Maritime, Inc & Cruise Consultant, Guadeloupe Port Authority
Brian P. Powell AVP, Guest Travel Services, Royal Caribbean Cruises Limited
Roderik Rodermond Vice President Commercial USA, Air France KLM

3:00pm - 4:30pm

(concurrent)

Ships and Ship Operations
 Technical Innovations at Sea
Simulated skydiving, an observation capsule providing a bird's eye view 300ft above the water and energy-efficient scrubbers are just three of the technological innovations being incorporated into cruise ships under construction. Already in place on vessels afloat are electric engines, hydro-dynamically efficient hulls, LED lighting systems, SCR-catalytic converters for reducing nitrogen oxide and elevators powered by solar panels to name a long list of technical innovations at sea. Just how far has the cruise industry come in this field, and how far might it stretch?

Moderator:
Ole-Kristian Sivertsen
SVP Business Innovation, Maritime Communications Partner (MCP)

Participants: 
Niels Fraende
Director, Passenger Division, Viking Life-Saving Equipment A/S
Helge Hermundsgård Director Global Cruise Center, DNV GL
Vertti Kivi CEO, dSign Vertti Kivi & Co

Nick Weir VP Entertainment, Royal Caribbean International
 

The Global Geography of Cruise Tourism
Cruise Terminal Design Now and for the Future
What matters most in the design of a cruise terminal? Iconic architecture or operational efficiency? When and how can the two be combined? Do destinations take enough account of the views of cruise lines before commissioning new terminal designs? What are the key considerations in designing a state of the art terminal for the mega ship generation? For the ports of call, the watchwords are safety, efficiency and cleanliness. What else is needed?

Moderator:
Tony Peisley Director, A.R. Peisley International (Cruise Analysts), & Author of the 2014 Seatrade research report "End of the Beginning for Cruising" 

Participants:
Hugh Darley President/Executive Producer, IDEA, Inc
Stavros Hatzakos President, MedCruise & General Manager, Piraeus Port Authority
Mike Koutz Director Operations Support, North America, Intercruises Shoreside & Port Services
Folco Riccio President, Folco Riccio Architecture & Urban Design
John F. Tercek VP, Commercial & New Business Development, Royal Caribbean Cruises Limited

Market Segments

River Cruise
Confidence in the outlook for European river cruising is high, despite a year of mixed fortunes in 2013, as operational issues and weaker demand in the continental European source markets impacted some operators. With strong investment in new capacity, some of the long-term structural issues, such as market fragmentation and product differentiation, are being addressed. As the river cruise market matures, what are the challenges to achieving its full potential? The outlook for US flag river cruising.

Moderator:
Helge Grammerstorf
 Managing Director, SeaConsult GmbH, National Director, CLIA Germany & Managing Director, IG RiverCruise

Participants:
Charles A. Robertson Chairman & CEO, American Cruise Lines, Inc, Chesapeake Shipbuilding Corp., & Pearl Sea Cruises LLC
Hans Rood EVP Commercial, FleetPro Passenger Ship Management AG
Rudi Schreiner President/Co-Owner, AMAWaterways

 Cruise Product Development 
Track Sponsored by  MCP

What's Cooking? Food & Beverage Trends
Cruise lines are ever more inventive and creative in emulating and sometimes surpassing the latest dining and drinking trends ashore. More sophistication/co-branding at every level from poolside burger joints to top gourmet experiences are the order of the day. This session will discuss latest developments and where to next? For both established and new suppliers a look at new directions in f&b and hotel operations including f&b incorporated into marketing, onboard and shoreside activities, mixology, the rise of retro cocktail bars, automated wine service by the glass and bringing the slow food movement onboard.

Moderator:
Deborah Golden
 Principal Consulting Partner, Golden & Company

Participants:
Enrico Borniotto General Manager, MSC Italcatering
Kenneth L. Taylor AVP Food & Beverage Operations, Royal Caribbean International & Azamara Club Cruises
Frank Weber VP Product Development, Norwegian Cruise Line

*This program is subject to change at any time.

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