Training Seminars

Date: Thursday, March 19, 2015
Location: Miami Beach Convention Center
Presenter: Heidi Olson ECC, CTC, CATA

8:30 am
Be Your Own Paparazzi - PR has changed, find out the top ways to stand out.
Extra, extra read all about it. Times have changed from the newspaper boy shouting on the corner... nowadays it's the internet, social media, blogs and more. In this new seminar find out how to stand out in the crowd by using proven techniques that put you above the all noise. Learn the secrets of media coverage for your agency, and how to generate word-of-mouth and buzz about you! You'll be amazed at what you can do for little or no cost to increase your visibility and sales. Come learn from the best in the industry so you too can be in the picture.

2:30 pm
What's My Line? - Connecting clients to cruising in one sentence  
Not sure how to start the conversation about why your client should take their first-ever cruise? Facing roadblocks when you suggest one? Learn great opening lines and how to get past objections so you can grow your business with first time cruisers. In this brand new interactive and fun course, we'll share tips on connecting 10 different client situations to cruising in one sentence. Think you've heard them all? Have fun exploring common and not-so-common objections to cruising, and discover new ways to overcome them and turn resistors into loyal fans. See if you can come up with the most outlandish cruise objection in the room and win a prize!

There is no charge to attend Cruise Shipping Miami or the travel agent training.

Please be sure to register to attend Cruise Shipping Miami before applying to attend the training.  Be sure to include promo code TA012 when registering for Cruise Shipping Miami.

Upcoming Events

Cruise Shipping Miami
March 16-19, 2015
Miami Beach, Florida, USA

For 30 years, Cruise Shipping Miami has been the leading international exhibition and conference serving the cruise industry by bringing together buyers and suppliers for a week of networking, sourcing, and education. No other cruise event attracts such a broad range of industry players, with nearly 2,000 cruise line owners and operators from 66 companies in attendance in 2014. To be part of the cruise industry's epicenter and must-see event, click here.
To get a glimpse of of the amazing 30th anniversary event held in March 2014, click here and watch video.

Seatrade Caribbean Cruise Forum

May 13-14, 2015

Seatrade Cruise Asia
June11-12, 2015
Busan Korea

Seatrade Cruise Europe
September 9-11, 2015
Hamburg, Germany


    Florida Caribbean Cruise Association