Travel Agent Thursday @ CSM
Thursday, March 15, 2012

UBM plc, the organizers of Cruise Shipping Miami in association with Cruise Lines International Association (CLIA), is pleased to announce the inclusion of a special travel agent educational program at this year’s event.

On offer are two high energy and informative educational sessions produced and delivered by CLIA trainers aimed at increasing your knowledge and productivity in this fast moving business. In addition, the timetable allows time to visit one of the largest trade exhibitions in the world, focused on the cruise industry.

Travel Agent Thursday, at no cost to you, gives you an outstanding opportunity to sharpen your skills in this booming industry.

For more information please email allison.dowd@ubm.com with your travel agent creditials.

2012 Travel Agent Schedule of Events:

CLEVER WAYS TO CLOSE THE SALE
Everyone wants to close more sales. But how can you take your closing skills to a higher level? This CLIA seminar will clarify the mindset you need to make closing something you do for clients, not to them. And it will reveal dozens of closing strategies – some tried and true, others very much “out of the box” – that can make you a genuine close-that-sale expert.

PROFESSIONAL SELLING SKILLS
Want to sharpen your sales skills? This seminar will enable you to do just that. You’ll learn the most effective ways to implement the five essential steps of the sale, qualify a client, overcome the most common barriers to the cruise sale, add value to every sale and employ strategies to get and keep the business.