9:30am - 11:00am
Cultivating Millennial & Mutligenerational Markets
This session will delve into the myriad ways cruise lines are adapting to tap into the booming multigenerational and millennial markets. How much of the business do these markets account for now, and what kind of growth is projected? How are these markets impacting ship design changing the facilities, accommodations and activities on board, and the shoreside experience/excursions? How are marketing and sales efforts transforming to reach these groups?
Scott Koepf Senior Vice President, Sales, Avoya Travel
Vicky Garcia COO & Co-Owner, Cruise Planners
Fredrik Johansson Partner & Art Director, Tillberg Design AB
Joni L. Rein Vice President-Worldwide Sales, Carnival Cruise Line
Nancy Schretter Founder & Managing Editor, Family Travel Network
Itineraries & Shorex – Thinking Outside the Box
Extended stays and overnights are appearing more regularly in itineraries, how can ports, destinations and lines work together to maximize shorex revenue and the product offering and how can overland tours fit into the mix? Creating shorex programs for the more active passenger and also for families to enjoy together will be discussed as will planning itineraries and shorex for the rising numbers of repeat passengers.
Regions that offer port density can catch the planner's eye, but what is the best way to get the marketing message across?
Chris Hayman Chairman, Seatrade
Simon Douwes Director, Deployment & Itinerary Planning, Holland America Line
Sandra Neffgen Manager, Destination Management, AIDA Cruises
Carla Salvado President, MedCruise & Marketing & Cruise Director, Port de Barcelona
René Trépanier Executive Director, Cruise the St Lawrence
Laura Vlad Director Worldwide Product Development, Intercruises Shoreside & Port Services
Safety & Ship Operations
Newbuilding & Refurbishment
With over 30 new cruise ships firmed, valued at more than $23bn and a forward orderbook through to 2020, this panel will discuss the current and future outlook for cruiseship newbuilding. What does the future hold for Europe's established cruise shipyards and suppliers and what role will Asia play in the market, both for new ships and refurbs?
Is the recent Carnival/CSSC/Fincantieri MOU, the key to unlocking China's potential for cruise ship new construction? How technology is changing the way people experience new and refurbished ships.
Revitalisations and makeovers are becoming more daring, more complex and quicker. A look at cruise line, shipyard and suppliers' strategies in the booming refurbishment sector.
Raoul Jack Principal Consultant, PFJ-Maritime Consulting Limited
Brynley Davies Managing Director, The Image Group
Kevin Douglas VP Technical Projects, Newbuilding, Royal Caribbean Cruises Limited
Ignacio Galan Commercial Manager – Cadiz & San Fernando Shipyards, Navantia Group
Michael Kaczmarek Vice President, Marine Technology, Carnival Corporation & Plc
Jacco van Overbeek Director, Global Maritime Division, Bolidt Synthethic Products and Systems
Cruise Product Development
Open Decks, Water Parks, Fitness & Spas - What's New in Active, Family and Wellness Areas?
The open decks buzz with activity on today's cruise ships, with interactive water parks, spectacular slides, ropes courses, surfing and even sky-diving and other novelties. At the same time, quiet adult or serenity areas are the rage. And fitness centers and spas are bigger, better and increasingly sophisticated.
This session will examine the latest trends in active, family and wellness areas, how to make them appeal to all ages and how to increase utilization with better programming. The role of technology in these spaces, and trends toward covered or enclosed all-weather pools and multipurpose sports areas will be addressed, too.
Roger Blum Principal, Cruise & Port Advisors, Inc
Timothy Dux Vice President, Spa Operations and Fitness Programs, The Onboard Spa by Steiner
Caroline Lombardi Director of Youth, Family and Outer Decks, Carnival Cruise Line
Andrew Mowatt EVP, Corporate Accounts, WhiteWater West
Jim Urry VP, Entertainment & Port Adventures, Disney Cruise Line