Travel Agent Thursday 2015

Seatrade Cruise Global offers you the best opportunity to sharpen your skills and network with the entire cruise industry at no charge to you!

Presented in 2015 by CLIA training and education veteran Heidi Olson, participation in this training offered the opportunity to earn up to 20 CLIA credits.

Agents were invited to walk the show floor all three days at no charge, allowing for plenty of time to network and engage with ports and destinations, cruise line executives, and many industry influencers.

Training Seminars

Date: Thursday, March 19, 2015
Location: Miami Beach Convention Center, Room D233
Presenter: Heidi Olson ECC, CTC, CATA

8:30 am
Be Your Own Paparazzi - PR has changed, find out the top ways to stand out.
Extra, extra read all about it. Times have changed from the newspaper boy shouting on the corner... nowadays it's the internet, social media, blogs and more. In this new seminar find out how to stand out in the crowd by using proven techniques that put you above the all noise. Learn the secrets of media coverage for your agency, and how to generate word-of-mouth and buzz about you! You'll be amazed at what you can do for little or no cost to increase your visibility and sales. Come learn from the best in the industry so you too can be in the picture.

2:30 pm
What's My Line? - Connecting clients to cruising in one sentence  
Not sure how to start the conversation about why your client should take their first-ever cruise? Facing roadblocks when you suggest one? Learn great opening lines and how to get past objections so you can grow your business with first time cruisers. In this brand new interactive and fun course, we'll share tips on connecting 10 different client situations to cruising in one sentence. Think you've heard them all? Have fun exploring common and not-so-common objections to cruising, and discover new ways to overcome them and turn resistors into loyal fans. See if you can come up with the most outlandish cruise objection in the room and win a prize!