Exhibitor FAQ's

Have More Questions? Please email info@cruiseshippingmiami.com

General

What are the show dates for 2013?
Cruise Shipping Miami 2013 will take place March 11-14, 2013. The tradeshow runs March 12-14.

How can I reserve hotel accommodations?
Hotel reservations can be made through our official housing partner and registration, Experient.
Please click here for more information.

For assistance, contact Experient at reg@cruiseshippingmiami.com, or by telephone:
USA & Canada: 1 888-266-5259
International: +1 240-439-2975

¿Hablas español?
Para asistencia en español, por favor llame a 609-759-4700 Wanda Santiago.

What is the address of the Miami Beach Convention Center?
The Miami Beach Convention Center, Hall C/D entrance, is located at 1901 Convention Center Drive, Miami Beach, FL 33139. The Hall A entrance is located on Washington Avenue.

Are there special networking functions I can attend?
Functions include the Welcoming Reception hosted by the Presidents of the member lines of the Florida-Caribbean Cruise Association and the Cruise Lines International Association, the Gala dinner benefitting the FCCA Foundation for the Caribbean (separate ticket purchase required), and cruise ship visits (subject
to availability). Full details will be made available closer to the show date.

What is the show attire?
The attire for the exhibition, conference and functions ranges from business to business casual. The FCCA Gala is formal attire, black-tie optional

Sales

How do I reserve a booth?
Please contact our sales team at sales@cruiseshippingmiami.com.

What is the Cancellation Policy?
Please refer to item 5.b in the Cruise Shipping Miami Terms and Conditions of Participation in Event, included with your signed Contract for Exhibit Space.

Operations/Floor plan

What is included in my booth package?
A 10'x10' booth comes with one table, two chairs, and a wastebasket.

Is carpet included in my booth package?
No, carpet is not included in the exhibit package. All booths must be carpeted or have some other form of flooring. Exhibitors can rent carpet by the square foot through the Official Service Contractor, Freeman Decorating. Carpet color choices and pricing are included in the Exhibitor Services Manual.

What are the deadlines?
Please refer to the Exhibitor Services Manual
Deadlines are listed under Section A, General Information.

What are the move-in / move-out dates and times?
General move-in is two days. If you require additional move-in time and your exhibit space is larger than 400 sq.ft., approval must be received from Show Management. Please send your request to
operations@cruiseshippingmiami.com.

Friday, March 8 8:00 am – 4:30 pm Pavilions Only
Saturday, March 9 8:00 am – 4:30 pm Booths larger than 400 sq ft
Sunday, March 10 8:00 am – 4:30 pm All Exhibits (Day #1)
Monday, March 11 8:00 am – 4:30 pm All Exhibits (Day #2)

All exhibits must be fully installed by MONDAY, MARCH 12, 2012 at 4:30 pm. All empty crates must be removed from all exhibitors' booths by 4:30 pm.

EXHIBITOR MOVE-OUT
Thursday, March 14 4:01 pm - 9:00 pm
Friday, March 15 8:00 am - 4:30 pm
Saturday, March 16 8:00 am - 12:00 Noon
Move-In times are subject to change. Please refer to the Exhibitor Services Manual for the most up-to-date information.

How do I get the order forms for the custom furnishings and services we'll need in
our stand?
All furnishings, labor, catering, and other services can be ordered through the Exhibitor Services Manual.

Is electricity provided with the stand?
No, electricity is not included in the booth package. Electricity and plumbing can be order through Edd Helms Electric. Order forms are available in the Exhibitor Services Manual

What is my stand number?
You can view your stand number via the interactive floorplan here.


Registration

How do I register?
You can register by clicking here.
You will need your exhibitor ID and password.

For assistance, contact our official registration partners, Experient, at reg@cruiseshippingmiami.com, or call:
USA & Canada: 1 888-266-525
International: +1 240-439-2975

When will Exhibitor registration be available?
Exhibitor registration is currently open.

When will I receive my badges?
Badges will be mailed out February 22, 2013, to registered personnel in the US and Canada only. All international personnel and any domestic personnel registered after this date can pick up badges in persona at the Miami Beach Convention Center starting Sunday, March 10, 2013.

How do I invite my vendors to attend for free?
You can invite guests by logging into registration, and then click on the Guest Invite tab.

My badges have not arrived. What do I do?
If you have concerns regarding your badge, contact our official registration partners, Experient.

What is my user name and password?
Your Exhibitor ID and password were sent in the directory notification email from Map Your Show. If you do not have this email, please contact
reg@cruiseshippingmiami.com or help@mapyourshow.com.

How many exhibitor badges can I request for exhibit booth personnel?
Four badges per 100 square feet are permitted free of charge.

Can I bring my spouse and/or children?
A spouse must register as a visitor in order to gain admittance on to the exhibition floor only. Because of insurance liability, no one under 16 years of age will be admitted.

Can I attend the conference?
Yes, only you must register for the conference separately. You will receive a conference delegate badge that must be worn to gain entrance into the conference sessions. All exhibiting company personnel will be offered a reduced rate.

Event Directory

When will I be able to enter my Event Directory information?
You can enter your information any time at by logging in here.

What is my Exhibitor ID and password?
Your Exhibitor ID and password were sent in the directory notification email from Map Your Show. If you do not have this email, please contact maureen.zahn@ubm.com or help@mapyourshow.com.

I do not see my company's listing in online?
Your company will appear online with in 24 to 48 hours of submitting your contract. You can view your stand via the interactive floorplan here.

If it has been longer than 48 hours and your stand does not appear, please
contact maureen.zahn@ubm.com.

Payment/Invoice/Cancellation

Did you receive my payment, or I have an invoice question or concern?
Please contact Curt Georgescu at curt.georgescu@ubm.com.

When will I receive my invoice?
You should receive your invoice within 1 week of submitting your contract, although due to high volume prior to the show, it may take longer. If you have not received your invoice after more than two weeks, please contact your sales manager.

Conference/Content

What are the Conference Tracks?
The most up-to-date information on the Cruise Shipping Miami conference program can be found on our website under the Conference tab or by clicking here.

Is there a Call for Papers?
No, at this time we do not have a call for papers. However, qualifying exhibitors have the opportunity to make a 25-minute presentation in the Green Cruising Showcase. Contact your sales manager or sales@cruiseshippingmiami.com for more details.


Have More Questions? Please email info@cruiseshippingmiami.com