General

What are the show dates for 2015?
Cruise Shipping Miami 2015 will take place March 16-19, 2015. The tradeshow runs March 17-19.

How can I reserve hotel accommodations?
We have partnered with Convention Housing Partners as our official hotel provider. You can make reservations by clicking here.

¿Hablas español?
Para asistencia en español, por favor llame a +1 212-600-3341, Anthony Pombal.

What is the address of the Miami Beach Convention Center?
The Miami Beach Convention Center, Hall C/D entrance, is located at 1901 Convention Center Drive, Miami Beach, FL 33139. The Hall A entrance is located on Washington Avenue.

Are there special networking functions I can attend?
Functions include the Welcome Reception hosted by the Presidents of the member lines of the Florida-Caribbean Cruise Association and the Cruise Lines International Association, the Gala dinner benefitting the FCCA Foundation for the Caribbean (separate ticket purchase required), and cruise ship visits (subject to availability). Full details will be made available closer to the show date.

What is the show attire?
The attire for the exhibition, conference and functions ranges from business to business casual. The FCCA Gala is formal attire, black-tie optional.

Sales

How do I reserve a booth?
Please contact our sales team at sales@cruiseshippingmiami.com.

What is the Cancellation Policy?
Please refer to item 5.b in the Cruise Shipping Miami Terms and Conditions of Participation in Event, included with your signed Contract for Exhibit Space.

Operations/Floorplan

What is included in my booth package?
A 10'x10' booth comes with one table, two chairs, and a wastebasket. You can see an example of a typical stand by clicking here.

Is carpet included in my booth package?
No, carpet is not included in the exhibit package. All booths must be carpeted or have some other form of flooring. Exhibitors can rent carpet by the square foot through the Official Service Contractor, Freeman Decorating. Carpet color choices and pricing are included in the Exhibitor Services Manual.

What are the deadlines?
Please refer to the Exhibitor Services ManualClick here for a complete list of deadlines.

When is Exhibitor Move-In and Move-Out?
Please refer to the Exhibitor Services Manual.  The schedule is included on the Quick Facts PDF.

How do I get the order forms for the custom furnishings and services we'll need in our stand?
All furnishings, labor, catering, and other services can be ordered through the Exhibitor Services Manual. Click on Browse Catalog for a complete list of what you may oder.

Is electricity provided with the stand?
No, electricity is not included in the booth package. Electricity and plumbing can be ordered through the Exhibitor Services Manual.

What is my stand number?
You can view your stand number via the interactive floorplan here.

Register

How do I register?
You can register for Cruise Shipping Miami 2015 by clicking here.

When will I receive my badges?
You will be able to pick-up your badges on site in the Hall C lobby. Please remember to bring a copy of your confirmation email.

How do I invite my vendors to attend for free?
You can invite guests by logging into registration, and then click on the Guest Invite tab. Click here for more details.

My badges have not arrived.  What do I do?
Only VIP badges will be mailed for Cruise Shipping Miami 2015. All other badges can be picked up on site—please remember to bring a copy of your confirmation email with you.

If you have any questions, please contact reg@cruiseshippingmiami.com or +1 708-486-0709.

What is my user name and password?
Your login information was sent in your booth confirmation email. If you do not have this email, please contact naimah.miller@ubm.com.

How many exhibitor badges can I request for exhibit booth personnel?
Four badges per 100 square feet are permitted free of charge.

What are the on-site registration hours/When can I pick up my badges?
Exhibitor registration hours are:
Saturday, 14 March: 12:00 noon – 4:30 PM
Sunday, 15 March:  8:00 AM – 4:30 PM
Monday, 16 March:  8:00 AM – 4:30 PM
Tuesday, 17 March:  8:00 AM – 5:00 PM
Wednesday, 18 March:  8:00 AM – 5:00 PM
Thursday, 19 March:  8:00 AM – 3:00 PM

Can I bring my spouse and/or children?
A spouse must register as a visitor in order to gain admittance on to the exhibition floor only. Because of insurance liability, no one under 16 years of age will be admitted.

Can I attend the conference?
Yes, only you must register for the conference separately. You will receive a conference delegate badge that must be worn to gain entrance into the conference sessions. All exhibiting company personnel will be offered a reduced rate.

Event Directory

When will I be able to enter my Event Directory information?
You can enter your information any time at by logging in here.

What is my Exhibitor ID and password?
Your login information was sent in your confirmation email. If you did not receive this email, please contact naimah.miller@ubm.com.

I do not see my company's listing online?
Your company will appear online within 24 to 48 hours of submitting your contract. You can view your stand via the interactive floorplan here. If it has been longer than 48 hours and your stand does not appear, please contact naimah.miller@ubm.com.

Payment/Invoice/Cancellation

Did you receive my payment, or I have an invoice question or concern?
Please contact Curt Georgescu at curt.georgescu@ubm.com.

When will I receive my invoice?
You should receive your invoice within one (1) week of submitting your contract, although due to high volume prior to the show, it may take longer. If you have not received your invoice after more than two weeks, please contact your sales manager.

Conference

What are the Conference Tracks?
The most up-to-date information on the Cruise Shipping Miami conference program can be found on our website under the Conference tab or by clicking here.

Is there a Call for Papers?
No, at this time we do not have a call for papers. However, qualifying exhibitors have the opportunity to make a 25-minute presentation in the Cruise Trends Theatre. Contact your sales manager or sales@cruiseshippingmiami.com for more details.
 

Have More Questions? Please email sales@cruiseshippingmiami.com